Colorado General Assembly Technology Accessibility Statement

Feedback & Accommodation Requests

Contact Us

We welcome comments on how to improve the accessibility of our websites for users with disabilities, as well as requests for accommodations to services provided by the Colorado General Assembly.

If you encounter an accessibility barrier or if you have questions or suggestions regarding the accessibility of our content, please contact us by email or phone.

• By email: accessibility@coleg.gov
• By phone: 303-866-3521

Please include as much detail as possible regarding your accessibility issue, including:

• the nature of the accessibility problem;
• the URL (web address) of the page or pages in question;
• the specific information sought; and
• contact information for response.

The new Colorado General Assembly beta website was built with accessibility and usability in mind, check it out at beta.leg.colorado.gov.

Accommodation Requests

To place a request for reasonable accommodation or modification, please complete our accommodation request webform or contact the ADA Coordinator for public services at:

Annabelle Tracy
ADA Coordinator

State Capitol Bldg, Room 011
200 East Colfax Avenue
Denver, CO 80203-1784

303-866-3521
accessibility@coleg.gov

We encourage individuals to submit feedback and request reasonable accommodations that will help ensure access to the services we provide. 

• Requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days. 
• Accommodation services are provided at no cost. 

Types of services include:

• American Sign Language (ASL) Interpreters
• Tactile signing
• Assisted listening devices, including T-Coil technology and T-Coil neck loops
• Communication Access Realtime Translation (CART) services
• Boom microphone stands
• Digital document remediation
• Braille translation of legislative materials
• Closed captioning on legislative audio and video broadcasts

Accommodation requests are processed in accordance with our Policy on Services for Persons with Disabilities, Including Grievance Procedures. Requests that would impose an undue financial, technical, or administrative burden may not be fulfilled as requested.

Requests for Legislative Proceedings

Some services are only available for official legislative proceedings at which legislative action may be taken. Requests for services must be made at least two (2) business days before the time the service is needed. Staff will do their best to accommodate a request for services on less notice, but the requestor should be aware that difficulties in scheduling certain services may be encountered in accommodating a request. Please see our Policy on Services for Persons with Disabilities for details.

Requests for Document Remediation

Requests for document remediation will be evaluated on a case-by-case basis and time frames will be communicated directly to the person making the request.

Please understand certain documents on our website are created and maintained by a third-party source. In these instances, we recommend contacting the third-party for additional information.

In the Workplace

The Director of the Office of Legislative Workplace Relations (OLWR) serves as the ADA Coordinator for internal staff services and members of the House and Senate. Legislative staff and members of the General Assembly requiring workplace accommodation should contact the Director of OLWR at:

Ben FitzSimons
Director of OLWR

Colorado State Capitol, Room 026
200 East Colfax Avenue,
Denver, CO 80203

303-866-3393
olwr@coleg.gov

Additional State Accessibility Services

Aira (available 24/7)

Aira is an on-demand visual interpretation service for people who are blind or have low vision. The Aira app uses your smartphone camera to stream secure, live video to a professionally trained agent who visually interprets what is shared, from describing and reading to explaining and navigating, safely and securely.

Aira services are available 24/7 and can be used for free in 30 minute sessions when navigating state-operated buildings or digital services.

• Download the Aira app from the Apple App Store or Google Play Store
• Learn more about Aira

Relay Colorado (available 24/7)

Relay Colorado is a statewide live relay service that enables people with hearing or speech loss who use a teletypewriter (TTY) or other assistive device to communicate with standard telephone users. 

• Dial 711 to connect
• List of Relay Colorado toll-free phone numbers
• Learn more about Relay Colorado services

The Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind (CCDHHDB)

The CCDHHDB provides programs and services for accessibility, communication, technology, and education. Explore the CCDHHDB website for information about their services, provider directories, and much more. 

Our Commitment to Accessibility

The Colorado General Assembly is committed to providing equitable access and services to all Coloradans, in accordance with the requirements of Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act of 1990 ("ADA"), and relevant Colorado laws.

Our ongoing technology accessibility efforts rely on the following technical standards:

• 8 CCR 1501-11 Rules Establishing Technology Accessibility Standards;
• the most recent official version of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG), levels A or AA success criteria or higher;
• Section 508 of the U.S. Rehabilitation Act of 1973; and
• the remediation of PDF documents to meet ISO 14289-1:2014 (PDF/UA-1).

Our efforts are part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and requests for accommodations to any Colorado General Assembly services.

CGA Digital Accessibility Progress Report

How we are Implementing Accessibility

Website Testing and Remediation

• We conduct automated and manual testing of all webpages for accessibility and quality assurance. 
• We have contracted with third-party manual testers to provide manual accessibility testing of our sites and applications. 
• We continue to build, test, and remediate our digital products in an effort to provide continuous improvement of our sites and applications.

Document Remediation

Documents determined to be in active use, as defined in 8 CCR 1501-11 § 11.4 (2025), as well as those published on or after July 1, 2024, will be remediated to meet applicable accessibility standards. Some documents published prior to July 1, 2024, are classified as archived content pursuant to 8 CCR 1501-11 § 11.4 (2025) and may be provided in an accessible format following a reasonable accommodation request based on an individualized determination..

Training

We provide accessibility training to staff through required coursework, weekly meetings on accessibility topics, and regular targeted training. An intranet page dedicated to accessibility resources is also available to staff in addition to custom-built tools and templates.

Procurement

We are developing systems and processes to ensure all digital products we develop, manage, and procure meet accessibility standards by including accessibility assurances in contracts, requiring vendors to complete a Voluntary Product Accessibility Template (VPAT), also known as an Accessibility Compliance Report (ACR), and validating the accessibility information we receive through a robust vetting process.

Accessibility at the State Capitol

Accessible Entrances

ADA accessible entrances for Capitol visitors are located on the ground level at 14th and Sherman Avenue (south side of the building), under the stairs.

Accessible Restrooms

• Ground floor: ADA accessible restrooms can be found on the north side of the ground level, just past the cafeteria.
• Third floor: ADA accessible restrooms can be found on the northwest side of the third floor, behind the Visitor Services information desk and around the corner from the entrances to the House Gallery.

Accessible Visitor Parking

• Accessible parking is available in the Capitol circle for visitors with disability placards or license plates. Enter at 14th and Sherman and notify the Colorado State Patrol at the entrance by calling 303-866-3660.
• Accessible parking is also available on Sherman Street, on the east side of the street, at 14th Avenue. Please call the Colorado State Patrol Executive Security Branch for more information at 303-866-3660.

Accessible Gallery Seating

Visitors are welcome to watch legislative proceedings from the public House and Senate galleries on the third floor. ADA accessible seating is available in the galleries.