Department of Regulatory Agencies (DORA)

The Department of Regulatory Agencies includes the Division of Insurance and the Public Utilities Commission (PUC).  The Division of Insurance regulates the insurance industry in the state, including automobile insurance and insurance agents.  The PUC's Transportation Section regulates transportation network companies (i.e.  Lyft and Uber), common carriers (taxis, sightseeing services, shuttles), contract carriers (which provide service pursuant to a contract that addresses unique customer requirements at a price not less than a common carrier – i.e.  children's activity bus), and towing companies.  The PUC's Rail/Transit Section has primary jurisdiction over all public highway‑rail crossings.