3043A8982B2DBB4A872589F60052B18F Hearing Summary CLICS/CLICS2023A/commsumm.nsf PUBLICBILL SUMMARY For PRESENTATION FROM PUBLIC UTILITIES COMMISSIONINTERIM COMMITTEE TRANSPORTATION LEGISLATION REVIEW COMMITTEEDate Jul 24, 2023 Location Old State Library Presentation from Public Utilities Commission - Committee Discussion Only Attachment Tag File Name Attachment A http://www2.leg.state.co.us/CLICS/CLICS2023A/commsumm.nsf/0/427314F041CC...$File/Attachment A.pdf?OpenElement Attachment A.pdf 09:03:19 AM Rebecca White, Division Director of the Public Utilities Commission (PUC), Nate Reilly, Program Manager at the PUC, and Ashley Young, Legislative Liaison for the Department of Regulatory Agencies, introduced themselves and began their presentation. The PUC's presentation is included as Attachment A. Ms. White gave an overview of the Commission's role in the regulation of towing operations. Ms. White gave an update on House Bill 22-1314 and how it changed the towing landscape. Ms. White noted that the bill has resulted in almost a 100 percent increase in the number of submitted complaints. Ms. White discussed the interpretation of legislative intent for HB 23-1217 and possible solutions to issues that have come up in relation to the bill. 09:15:57 AM Ms. White and Mr. Reilly responded to questions from the committee on loans that towing carriers are using to collect fees and whether that would be grounds for de-licensing. They answered additional questions about a letter from the Attorney General regarding compensatory loans to recover debt for towing fees. Ms. White and Mr. Reilly answered additional questions about impounding and storage fees for towed vehicles which result in vehicles being relinquished. They responded to additional questions about crime victims and the need for better definitions around who constitutes a victim of a crime. Ms. White and Mr. Reilly went over the complaint process for consumers and how they advertise these services.