40E0DDC20A82AC5B87258A3D0057C91C Hearing Summary CLICS/CLICS2023A/commsumm.nsf PUBLICBILL SUMMARY For PRESENTATION FROM DIVISION OF MOTOR VEHICLESINTERIM COMMITTEE TRANSPORTATION LEGISLATION REVIEW COMMITTEEDate Oct 3, 2023 Location Old State Library Presentation from Division of Motor Vehicles - Committee Discussion Only Attachment Tag File Name http://www2.leg.state.co.us/CLICS/CLICS2023A/commsumm.nsf/0/CF96A2037898...$File/AttachmentDDMV Update to TLRC 2023.pdf?OpenElement AttachmentDDMV Update to TLRC 2023.pdf 09:59:02 AM Electra Bustle, Senior Director representing the Division of Motor Vehicles (DMV), introduced herself and began the presentation (Attachment D). She went over the DMV mission, vision, and guiding principles. Ms. Bustle went over the organization structure of the DMV; DMV statistics; and county partnerships. 10:09:19 AM Director Bustle gave an overview of the driver control and vehicle services units within the DMV. 10:13:49 AM Director Bustle discussed the role of the Motor Vehicle Investigations Unit (MVIU). The MVIU serves as the first point of contact for law enforcement with credential and motor vehicle fraud questions. 10:15:26 AM The director presented the results from the annual license plate contests, and discussed the reauthorization of four historical plates. 10:18:57 AM Director Bustle discussed the DMVâs efforts to increase accessibility, including at-home testing and PockeTalk. PockeTalk is used in DMV offices to translate 82 languages in real time. 10:22:02 AM Director Bustle gave the committee an update on the agencyâs DMV2Go program. The program allows the DMV to serve customers in high need areas including county jails, service-needed communities, homeless shelters, and immigration resource centers. 10:25:16 AM Director Bustle gave the committee an overview of the DMVâs efforts to modernize DRIVES, and what the department will need from the legislature in order to implement modernization goals moving forward. The director discussed legislation passed by the General Assembly during the 2022 and 2023 legislative sessions and updated the committee on the DMVâs progress in implementing the requirements within the new legislation. 10:44:17 AM Director Bustle and Executive Director Heidi Humphreys answered questions from the committee. 10:58:18 AM Captain Hahn, CSP, answered questions from the committee about license plated and registration and CSP enforcement.